Shipping Policy
At LB's Solutions, we are pleased to offer FREE shipping on all orders to enhance your foot wellness shopping experience!
Order Processing Times
Once your order is placed, please allow 1–3 business days for processing and dispatch.
“Dispatched” means your order has been handed to our shipping carrier and is on its way to you.
During peak periods and holidays, processing may extend up to 7 business days.
Estimated Shipping Times
Delivery times begin after your order has been dispatched. Estimated transit times by region:
- US: 15–20 business days
- UK: 17–25 business days
- Australia: 15–24 business days
- Canada: 14–20 business days
- Worldwide: 20–30 business days
Please note: Peak seasons, weather conditions, and customs inspections may cause delays that are outside of our control.
Order Changes & Accurate Shipping Details
Please ensure your shipping details are complete and correct at checkout. Incomplete or inaccurate details may cause delays or cancellations.
If our system detects an address issue, our customer support team will contact you within 3 business days for confirmation.
If we do not receive a response, we reserve the right to cancel the order.
If you spot an error, contact us via our Contact Us page within 24 hours of placing your order.
We will try our best to update it, but changes cannot be guaranteed after this timeframe.
Delayed Delivery
At LB's Solutions, we aim for timely delivery, but delays may occasionally occur due to circumstances beyond our control—such as carrier issues, weather, or transit disruptions.
In rare cases, processing may also be delayed due to product availability, address verification, or payment clarification. If this happens, we will notify you promptly.
LB's Solutions cannot guarantee exact delivery dates or be held responsible for delays caused by external factors, but we are always here to offer support and assistance.
Lost or Stolen Packages
Once packages are handed to the shipping carrier, LB's Solutions is unable to control what happens during transit.
If your package is lost or stolen, please contact us via our Contact Us page.
We also recommend contacting the courier to file a claim, as they may require additional details.
We will follow up with the courier on your behalf and keep you updated.
While LB's Solutions is not responsible for lost or stolen packages, we will do our best to help.
Depending on the situation, we may offer a replacement if the package cannot be recovered.
Shipping Policy Changes
LB's Solutions reserves the right to update or modify this Shipping Policy at any time without prior notice.
Please review this page periodically for updates.
By purchasing from LB's Solutions, you agree to this Shipping Policy and any updates made to it.
For questions or concerns, contact us via our Contact Us page.